Stakeholder Engagement

Stakeholder Identification and Engagement

 

Adhering AA1000 SES (AA1000 Stakeholder Engagement Standard), UfiSpace identified 7 main stakeholder categories: government agencies, shareholders/investors, customers, employees, suppliers, media, and local communities (including NPOs). Engagement with the stakeholders were conducted through diverse channels, including the distribution of level of concern questionnaires, to make sure that the listed sustainability issues were valued by the stakeholders.

 
Stakeholders Significance to UfiSpace Issues of Concern Communication Channel/Frequency Contact Person/Contact Information 2024 Communication Performance
Government Agencies Government agencies supervise and audit the Company's compliance practices for various laws and regulations. UfiSpace strictly adheres to government laws and regulations, and actively keeps in line with governmental policies.
  • Climate Change
  • Operational Performance
  • Ethics and Integrity
  • Innovative R&D and Green Products
  • Customer Service
  • Occupational Safety and Employee Health
  • Coordination activities/ policy advocacy meeting/ as needed
  • Company website/ as needed
  • Telephone, email, official documents/as needed
  • Responsible department: Business Development 2
  • Contact: Company telephone 02-7730-1188
  • Participated in government-organized meetings and courses.
  • Participated in government-sponsored award evaluations.
Shareholders/Investors The support of shareholders and investors drives the Company's steady growth. UfiSpace treats all shareholders fairly and protects their rights.
  • Climate Change
  • Sustainable Operating Environment (Green Office)
  • Biodiversity (Ecological Conservation)
  • Remuneration and Benefits
  • Occupational Safety and Employee Health
  • Human Rights Protection
  • Operational Performance
  • Ethics and Integrity
  • Innovative R&D and Green Products
  • Customer Service
  • Information Security and Trade Secret Protection
  • Sustainable Supply Chain
  • AGM/annually
  • Responsible department: Financial and Accounting
  • Contact: Company telephone 02-7730-1188
  • Convened 2 shareholder meetings.
  • Completed stakeholder questionnaires.
Customers UfiSpace places importance on customers' needs and establishes win-win service partnerships with customers to create value.
  • Talent Cultivation
  • Human Rights Protection
  • Ethics and Integrity
  • Innovative R&D and Green Products
  • Climate Change
  • Occupational Safety and Employee Health
  • Operational Performance
  • Information Security and Trade Secret Protection
  • Customer meetings/quarterly
  • Business visits/monthly
  • Customer satisfaction survey/annually
  • Official website and social media operations/annually
  • Telephone, email/as needed
  • Responsible department: Business Development
  • Contact: Company telephone 02-7730-1188 / official website for business inquiries
  • Conducted regular in-person visits.
  • Regularly updated the company's official website and LinkedIn social media.
  • Participated in 6 international trade shows.
  • Completed stakeholder questionnaires.
Employees Talents are UfiSpace's important asset and the key to corporate competitiveness. We are committed to providing a workplace that ensures the physical and mental health and diverse development of employees, so that they can achieve personal accomplishments in work.
  • Operational Performance
  • Occupational Safety and Employee Health
  • Ethics and Integrity
  • Information Security and Trade Secret Protection
  • Remuneration and Benefits
  • Diversity, Equity and Inclusion in Workplace
  • Human Rights Protection
  • Email: HR mailbox/as needed
  • Labor-management meeting/quarterly
  • Employee complaint channels/as needed
  • Responsible department: Human Resources
  • Contact: Company telephone 02-7730-1188 ext. 1016 / email: hr@ufispace.com
  • Convened 4 labor-management meetings and employee welfare committee meetings.
  • Labor representatives established and held 2 occupational safety committee meetings.
  • Completed stakeholder questionnaires.
Suppliers Suppliers are important partners to UfiSpace not only in operations but also in realizing the industry's sustainable development.
  • Ethics and Integrity
  • Information Security and Trade Secret Protection
  • Diversity, Equity and Inclusion in workplace
  • Occupational Safety and Employee Health
  • Customer Service
  • Operational Performance
  • Factory audits/ quarterly
  • Supplier meetings/ monthly
  • Telephone, email/ as needed
  • Responsible department: Operations Management Center
  • Contact: Company telephone 02-7730-1188
  • Selected 10 suppliers for audits.
  • Completed stakeholder questionnaires.
Media The advice and suggestions made by the media on behalf of the general public to the Company will inspire UfiSpace to make continuous progress.
  • Ethics and Integrity
  • Operational Performance
  • Occupational Safety and Employee Health
  • Information Security and Trade Secret Protection
  • Remuneration and Benefits
  • Customer Service
  • Diversity, Equity and Inclusion in Workplace
  • Human Rights Protection
  • LinkedIn/as needed
  • Media interviews/ as needed
  • Press conferences/ as needed
  • Responsible department: Marketing
  • Contact: Company telephone 02-7730-1188 / LinkedIn Company page
  • Completed stakeholder questionnaires.
Local Communities (Including NPO) UfiSpace aims to bring a positive impact to society and create a common good with local communities and non-profit organizations.
  • Sustainable Operating Environment (Green Office)
  • Biodiversity (Ecological Conservation)
  • Remuneration and Benefits
  • Diversity, Equity and Inclusion in Workplace
  • Talent Cultivation
  • Social Engagement
  • Sustainable Supply Chain
  • Email, telephone/as needed
  • Responsible department: Sustainability Development Promotion Team
  • Contact: Email: ESG@ufispace.com
  • Company telephone 02-7730-1188 #1192
  • Collaborated with 5 non-profit organizations.
  • Organized 2 external public welfare events and 1 internal public welfare advocacy event.
  • Completed stakeholder questionnaires.

Identification and Management of Material Topics

 

Materiality analysis is an important cornerstone for UfiSpace to compile its sustainability report and formulate its sustainability policies. We assess the impacts of the sustainability issues on our corporate operations as well as the economy, environment and human rights according to the GRI methodology, identify material topics based on double materiality assessment, formulate relevant management policies accordingly and review the implementation on a regular basis. At the same time, we take the initiative to showcase the Company’s sustainable development progress to stakeholders so as to move towards a future featuring the common good for all together.

 

Double Materiality Matrix




 

Climate Change

Sustainable Operating Environment (Green Office)

Biodiversity (Ecological Conservation)

Sustainable Supply Chain

Innovative R&D and Green Products

Human Rights Protection

Operational Performance

Remuneration and Benefits

Diversity, Equity and Inclusion in Workplace

Occupational Safety and Employee Health

Talent Cultivation

Customer Service

Participation in Public Welfare

Ethics and Integrity

Information Security and Trade Secret Protection

Material Topics

 

UfiSpace selected 15 sustainability issues by referring to international sustainability norms and standards, sustainability ratings, stakeholders’ expectations, and global sustainability trends, and further conducted a stakeholder questionnaire survey to understand stakeholders’ level of concern about the sustainability issues. The preparation of this report involves distributing questionnaires to various stakeholders, with 127 copies retrieved. All sustainability issues were of high concern to stakeholders; based on this fact, the Sustainable Development Committee assessed the internal and external impacts of the 15 sustainability issues, and eventually identified 11 material topics (including 6 economic and governance issues, 1 environmental issue, and 4 social issues) through double materiality assessment.

List of Material Topics for 2024

 

Environmental Aspect

 
  • Climate Change

Social Aspect

 
  • Diversity, Equity and Inclusion in Workplace
  • Occupational Safety and Employee Health
  • Talent Cultivation

Economic and Governance Aspect

 
  • Operational Performance
  • Customer Service
  • Innovative R&D and Green Products
  • Ethics and Integrity
  • Information Security and Trade Secret Protection
  • Sustainable Supply Chain