UfiSpace is deeply committed to cultivating a fair, equitable, and inclusive working environment. Our recruitment processes strictly adhere to our internally established "Recruitment and Employment Management Regulations." We unequivocally prohibit discrimination based on gender, race, age, religion, marital status, political affiliation, appearance, or any other factor unrelated to professional competence. We firmly believe that a diverse talent pool is the core driver of innovation.
Recognizing the current landscape of the labor market in the internet and telecommunications technology industry, where related professionals are predominantly male, our overall workforce currently reflects a higher proportion of male employees (approximately 73%) compared to female employees (approximately 27%). However, we are continuously committed to promoting gender balance and workplace equality. Among our 9 senior executives, all are Taiwanese nationals, including 2 accomplished female leaders, bringing female representation at the senior management level to 22%.
| Female | Male | Total | |
|---|---|---|---|
| Number of employees (total number) | 43 | 116 | 159 |
| Number of permanent employees | 43 | 116 | 159 |
| Number of temporary employees | 0 | 0 | 0 |
| Number of employees without work hours guaranteed | 0 | 0 | 0 |
| Number of full-time employees | 43 | 116 | 159 |
| Number of part-time employees | 0 | 1 | 1 |
Employees are UfiSpace‘s most important asset and the cornerstone of the Company’s development. We have talents from various fields that work together as a team to deliver our industry-leading technologies and services. Meanwhile, a complete talent cultivation system has been adopted to constantly enhance the competitiveness of our employees and supervisors; this enables the Company to maintain a leading position in the ever-changing environment and prevent the risk of quality deterioration, which corresponds to the business philosophy of “Quality with all employees” based on which we continue to offer comprehensive services and earn customers’ trust. In the face of the challenges brought by the industrial talent scarcity, UfiSpace has built its training system in 2023 and increased its investment in talent cultivation in 2024. The increased investment has not only strengthened team performance, but also supported the growth of Taiwan’s technology industry talents. We look forward to keeping the international advantages of Taiwan’s technology industry, and creating a prosperous future together.
| Project Name | Content | Outcome |
|---|---|---|
| 10 Elites Training Project (2023) | Enhancing the completeness of the comprehensive knowledge of the product lines to achieve complete cross-unit connection, and to improve engineers’ capabilities of making responses and describing products to the customers. | The project trained 10 persons, and the average course satisfaction rate reached up to 96%. The courses improved the trainees’ ability to make responses more properly when dealing with customers, and equipped them with the ability to provide internal training for other R&D personnel. |
| Executive Management Enhancement Project (2023) | Improving the management and leadership capabilities of entry-level, mid-level, and senior executives to train management associates with strategic leadership and directing ability. | The average overall satisfaction rate was 96.2% (95.4 for performance management interviews / 98.2 for situational leadership / 95.2 for executives’ duties and roles). After the training, the executives conducted a job inventory based on what they had learned in the courses, and produced job descriptions for each position as reference for future talent recruitment and training gap analysis. |
| New Employee 100-Day Program | Providing new employees with comprehensive training and regular care to facilitate their inclusion in and adaption to the environment and increase the retention rate. | The turnover rate for new employees with less than three months of service in 2024 is 11%. |
| ESG Knowledge Training Project | Gaining an in-depth understanding of the core concepts of corporate sustainability and the international trends, in order to gradually promote the Company to become an example in terms of ESG practices. | Hosted 7 ESG/SDGs learning activities with 328 total attendees in 2024. |
| Retirement Preparation Course (2024) | In 2023, the employees of middle age or above (45 years old and above) accounted for 27% of all employees at UfiSpace. Meanwhile, Taiwan has gradually faced the issue of aging population. In order to effectively attract and retain talents and realize talent sustainability, UfiSpace has followed the local government’s middle and older age-friendly workplace certification indicators to plan relevant measures and retirement preparation courses, so as to assist the career development and planning of the employees of middle age or above. |
Hosted 2 retirement seminars with 159 total attendees in 2024. |
UfiSpace adheres to the people-centered safety and health philosophy, prioritizing prevention in the first place to create a safe workplace. At the same time, we have introduced holistic preventive care to protect the physical and mental health of our employees. To provide a safe, healthy, and friendly workplace that exceeds the legal requirements, UfiSpace has implemented the ISO 45001 management system since 2023 and pass third-party audits. In 2024, we also obtain Badge of Accredited Healthy Workplace from Health Promotion Administration, Ministry of Health and Welfare (HPA) .
To create a healthy workplace where all employees feel safe, UfiSpace launches diversified health protection projects according to the needs of employees, and ensures that all employees can work with a peace of mind through office hardware planning and friendly policies. In 2023, due to UfiSpace’s proactive investment, the Company received the “Safe Place Certification” from the Department of Health, New Taipei City Government and the “Badge of Accredited Healthy Workplace” from the Health Promotion Administration, Ministry of Health and Welfare.
Health Protection for All Employees with Diversified Health Protection Projects
To protect the health and safety of all female workers at work, UfiSpace has established the “Workplace Maternal Health Protection Project.” When the Company is aware of an employee's pregnancy, professional medical staff will conduct hazard identification, risk assessment, and confirmation of work details in the workplace, and give prenatal and postpartum interviews and attention to provide health education related to pregnancy and postpartum knowledge.
To prevent workers from musculoskeletal injuries due to repetitive work, UfiSpace has established the “Ergonomic Hazard Prevention Project,” under which the designated occupational nurse collects relevant data through questionnaires, interviews, or voluntarily notification by employees to include ergonomic hazards in hazard and risk identification. Professional medical staff will provide improvement suggestions and health education based on the results to eliminate the hazard factors.
UfiSpace has developed the “Exceptional Workload-Induced Disease Prevention Project” to ensure that employees do not overwork at the workplace. The questionnaire on overwoking was compared against the health examination results to make calculation using the Framingham Risk Score to identify the groups exposed to related risks annually. Employees with medium risk will be suggested to have an interview with the contracted medical consultant for assessment and further protective measures. As the suggested interview for such employees isn’t legally mandatory, those who are unwilling to seek consultation will be given relevant health education and instructions by the occupational nurse instead.
To prevent workplace violence, bullying, sexual harassment, and other illegal acts, we are committed to promoting a friendly workplace as our goal. The responsible person of the Company has signed the “Written Statement on the Prevention of Workplace Unlawful Infringement” and established the “Unlawful Infringement Prevention Project for Employees During the Performance of Duties,” which are applicable to all workers in the workplace.
UfiSpace actively encourages its colleagues to participate in sports and physical activities. Annually, we lead our employees in participating in local Taiwanese marathon events and provide subsidies for individual sports activities. In recognition of these efforts, we obtained the Ministry of Education Sports Administration's "i Sports Enterprise" certification in 2023.In 2024, to more comprehensively address the holistic well-being of our colleagues, we integrated employee mental health into our health promotion initiatives. Through stress-relief courses, we assist employees in practicing relaxation techniques, regaining work-life balance, and enhancing their personal psychological resilience. In 2024, a total of 3 mental wellness and stress-relief activities were organized, with 90 participants.
According to Taiwan's "Act for the Promotion of Employment for Middle-aged and Senior Workers," middle-aged individuals are defined as those aged 45 to 65. In 2024, 33% of UfiSpace's workforce falls into this middle-aged and senior demographic. To realize our commitment to a sustainable, age-friendly workplace that offers care for all ages, UfiSpace has designed its office environment with accessibility in mind, ensuring flat surfaces and obstruction-free pathways. We also provide standing desks and ergonomic chairs to mitigate health risks associated with prolonged sitting.
Beyond physical infrastructure, we offer personalized health support through differentiated health check-up plans and health consultations. This includes tailored assistance for post-operative care, treatment medication, and mental well-being. Furthermore, we organize workshops on retirement planning and long-term care, supporting our employees of all ages in their personal retirement preparations and family care responsibilities. In 2024, we held 2 retirement planning workshops with a total of 159 participants, and 1 long-term care workshop with 42 participants.
Respecting and valuing human rights protection is fundamental to building a sound partnership with internal and external stakeholders. UfiSpace supports the 10 Principles of the United Nations Global Compact and refer to the “United Nations Global Compact,” the “Universal Declaration of Human Rights,” the “ISO 26000,” and the “Responsible Business Alliance Code of Conduct” to formulate sustainable development policies in the dimensions of “corporate governance and business ethics,” “labor rights protection and community engagement,” and “occupational safety and environmental protection” to protect labor rights and occupational safety of internal employees and in the supply chain.
To fulfill our commitment to valuing human rights, UfiSpace complies with the “United Nations Guiding Principles on Business and Human Rights” and the “Labor Standards Act,” Gender Equality in Employment Act,” “Employment Service Act” and other laws and regulations of Taiwan to formulate internal management measures and remedial procedures, including the “Workplace Sexual Harassment Prevention and Management Procedures,” “Management Procedures for Diversity in the Workplace and Anti-Discrimination and Harassment,” “Freedom of Association Management Procedures,” and “Non-Use of Child Labor and Remedial Procedures for Accidental Employment,” to actively create dignified working environment for internal employees and ensure that there is no discrimination and harassment in employee management and recruitment. At the same time, the rights and interests of employees are more thoroughly protected through education and training as well as the setup of complaint and remedy channels. If any incidents occur, complaints may be filed to the legal affairs and human resources supervisors by email: ethic@ufispace.com